Team Users

Invite staff members to manage chats, support and customer work.

Agents allow business owners to give team members access to customer conversations, tickets, replies and daily operations based on their role.

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Team Users
Agents
Main capabilities
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Team agent accounts
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Support staff access
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Role-based work
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Customer handling
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Team productivity
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Shared operations
Feature Overview

What is Agents?

Agents allow business owners to give team members access to customer conversations, tickets, replies and daily operations based on their role.

Best for

Businesses with support teams, sales agents or customer service staff.

Problems this solves

โš ๏ธ One person handles all customer messages.
โš ๏ธ No proper team access.
โš ๏ธ Workload cannot be divided.
Capabilities

What you can do with Agents

This feature is built to make business communication easier, faster and more professional.

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Team agent accounts

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

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Support staff access

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

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Role-based work

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

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Customer handling

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

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Team productivity

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

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Shared operations

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

How it works

Simple workflow inside the dashboard

WhatsGulf is designed for business users. The workflow is simple enough for teams and powerful enough for growing companies.

1
Owner creates agent.
This step helps your team move faster with less manual work.
2
Agent logs in.
This step helps your team move faster with less manual work.
3
Agent manages assigned work.
This step helps your team move faster with less manual work.
4
Owner monitors team activity.
This step helps your team move faster with less manual work.
Real Business Use Cases

Where businesses use Agents

Use this feature in daily operations, marketing, customer support, sales and automation.

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Customer support team

A practical use case that helps your business save time and improve customer response.

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Sales agents

A practical use case that helps your business save time and improve customer response.

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Branch staff

A practical use case that helps your business save time and improve customer response.

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Service coordinators

A practical use case that helps your business save time and improve customer response.

Start using Agents with WhatsGulf

Create your account and manage WhatsApp API, campaigns, inbox, automation, CRM, widgets, developer tools and business growth from one platform.