Instagram Integration helps businesses manage Instagram inquiries, reply to conversations, prepare automation rules and connect social leads with team follow-up. It is useful for brands that receive many leads from Instagram DMs and posts.
These are the main tools and functions customers can understand before using this feature inside WhatsGulf.
Connect Instagram business account to WhatsGulf.
View and manage Instagram conversations from the dashboard.
Reply to customers from a clean business interface.
Prepare auto replies for repeated Instagram questions.
Allow staff to manage social inquiries based on access.
Use Instagram inquiries as leads for sales tracking.
This section explains how a normal customer can start using this feature after login.
Open Instagram section in the customer dashboard.
Connect the Instagram business account.
Allow required Meta permissions.
View incoming conversations or manually manage inquiries.
Set automation rules for repeated questions.
Follow up important leads through CRM or WhatsApp.
This explains what should be connected or prepared before the feature works properly.
Instagram integration usually requires business/account permissions from Meta.
Use a business or professional Instagram account for proper integration.
Meta permissions are needed to read/manage messages or related events.
Important Instagram inquiries can be followed up as leads.
Use Instagram automation only for genuine customer communication.
Follow Meta and Instagram messaging rules.
Do not send spam or misleading messages.
Respect customer privacy and conversation context.
Admin should control which team members access Instagram conversations.
Customer asks about product price or availability in Instagram DM.
Customer asks for location, menu or reservation.
Agency staff manages client Instagram inquiries.
Instagram inquiry becomes a CRM lead for sales team.
Yes, it is designed for Instagram conversations and future automation workflows.
Yes, Instagram integration depends on Meta account permissions.
Yes, team workflow can be used based on dashboard access.
The system is designed to support lead follow-up and CRM workflow.
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