Data Protection

Privacy Policy

This page explains how WhatsGulf collects, uses and protects data when you use our website, dashboard and WhatsApp business tools.

Last updated: 13 May 2026
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Account Data

Name, email, phone, company and login information.

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Communication Data

Messages, conversations, templates and campaign details.

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Customer Data

Contacts, form submissions, CRM records, tickets and deals.

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Technical Data

API keys, webhook activity, logs, sessions and usage records.

1. Introduction

This Privacy Policy explains how WhatsGulf collects, uses, stores and protects information when you use our website, dashboard, WhatsApp API tools, campaigns, inbox, contacts, templates, automation, CRM, forms, ads links, chat widget, notification library, voice calling management, API keys, webhooks, billing and related services.

2. Information We Collect

We may collect account information such as name, email, phone number, company name, login details, subscription information, billing records, contact form messages, support requests and information submitted through the dashboard.

3. Customer and Contact Data

When you use the platform, you may upload or store customer contacts, phone numbers, messages, templates, campaign data, form submissions, CRM records, tickets, deals, tags, call requests, call logs, API activity and webhook data. You are responsible for ensuring that you have the right to collect and use this data.

4. How We Use Information

We use information to provide the platform, manage accounts, process subscriptions, operate WhatsApp API features, deliver campaigns, provide support, improve services, secure the system, troubleshoot issues, communicate with users and comply with legal or provider requirements.

5. WhatsApp and Third-Party Providers

Some platform features depend on Meta WhatsApp Business Platform, payment gateways, AI providers, hosting providers, email providers, analytics tools or other third-party services. Data may be processed by those providers according to their own policies and technical requirements.

6. Cookies and Tracking

Our website or dashboard may use cookies, sessions or similar technologies to keep users logged in, improve website performance, remember preferences, protect accounts and understand general website usage.

7. Data Security

We use reasonable technical and organizational measures to protect data. However, no online system is completely secure. You should keep your login details, API keys, webhook URLs and access credentials safe.

8. Data Sharing

We do not sell your personal data. We may share data with service providers when needed to operate the platform, process payments, provide support, comply with legal obligations, protect the service or enable WhatsApp API and third-party integrations.

9. Data Retention

We keep data as long as needed to provide services, maintain records, comply with legal requirements, resolve disputes, enforce agreements or support account functionality. Customers may request deletion or export where applicable.

10. Your Responsibilities

You are responsible for obtaining proper consent from customers before uploading contacts or sending messages. You must also handle opt-out requests, follow applicable privacy laws and comply with WhatsApp and Meta messaging policies.

11. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, update, delete or request information about your personal data. You can contact us to make a request.

12. Children’s Privacy

WhatsGulf is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

13. Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page. Continued use of the platform means you accept the updated policy.

14. Contact Us

For privacy questions or data requests, contact us at info@whatsgulf.com.

Important Note

This page is a general business Privacy Policy template for WhatsGulf. For country-specific privacy and data protection rules, please review it with a qualified legal professional.