Help Center gives customers an easy way to request support from inside WhatsGulf. It includes support categories, ticket form, priority level, support docs, email support and WhatsApp live chat information.
These are the main tools and functions customers can understand before using this feature inside WhatsGulf.
Customers can create tickets from their dashboard.
Issues can be grouped by WhatsApp API, billing, CRM, templates and more.
Customers can mark how urgent the issue is.
Users can read help articles and setup instructions.
Official support email is shown for contact.
Customers can open WhatsApp support during support hours.
This section explains how a normal customer can start using this feature after login.
Customer opens Help Center from the dashboard.
Customer checks support docs first.
If needed, customer creates a support ticket.
Customer selects category and priority.
Support team reviews the issue.
Customer receives help and follows instructions.
This explains what should be connected or prepared before the feature works properly.
Help Center is available inside the customer area.
Docs can be linked from the Help Center.
Categories help your team route support questions.
Live chat can link to your WhatsApp support number.
Customers should provide clear issue details when creating tickets.
High priority should be used only for urgent business issues.
Support time and response time may depend on business hours.
Customers should not submit abusive or unrelated messages.
Sensitive credentials should not be shared in plain ticket messages unless required and safe.
Customer needs help connecting phone number or webhook.
Customer has payment, wallet or invoice question.
Customer needs help understanding template approval or rejection.
Customer asks how to manage leads, deals or follow-ups.
Yes, Help Center includes ticket creation.
Yes, support docs can guide customers step by step.
Yes, live chat link can be shown.
Categories help support team understand and route the issue faster.
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