Targeted Marketing

Create smart customer groups and send more relevant WhatsApp campaigns.

Segments help businesses divide customers based on interest, source, tags, location, behavior or status. This improves campaign quality and reduces irrelevant messages.

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Targeted Marketing
Customer Segments
Main capabilities
✓
Customer grouping
✓
Targeted campaigns
✓
Tag-based filtering
✓
Lead source grouping
✓
Better campaign control
✓
Higher conversion potential
Feature Overview

What is Customer Segments?

Segments help businesses divide customers based on interest, source, tags, location, behavior or status. This improves campaign quality and reduces irrelevant messages.

Best for

Businesses that want better campaign targeting and higher response rates.

Problems this solves

⚠️ Same message is sent to everyone.
⚠️ Campaigns become less relevant.
⚠️ Customer response rate becomes low.
Capabilities

What you can do with Customer Segments

This feature is built to make business communication easier, faster and more professional.

✓

Customer grouping

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

✓

Targeted campaigns

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

✓

Tag-based filtering

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

✓

Lead source grouping

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

✓

Better campaign control

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

✓

Higher conversion potential

Use this capability inside WhatsGulf to improve your business workflow and customer experience.

How it works

Simple workflow inside the dashboard

WhatsGulf is designed for business users. The workflow is simple enough for teams and powerful enough for growing companies.

1
Create segment.
This step helps your team move faster with less manual work.
2
Define customer rules or filters.
This step helps your team move faster with less manual work.
3
Check matching contacts.
This step helps your team move faster with less manual work.
4
Use segment in campaign.
This step helps your team move faster with less manual work.
5
Track response from targeted audience.
This step helps your team move faster with less manual work.
Real Business Use Cases

Where businesses use Customer Segments

Use this feature in daily operations, marketing, customer support, sales and automation.

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VIP customers

A practical use case that helps your business save time and improve customer response.

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Hot leads

A practical use case that helps your business save time and improve customer response.

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Pending payments

A practical use case that helps your business save time and improve customer response.

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Location-based campaigns

A practical use case that helps your business save time and improve customer response.

Start using Customer Segments with WhatsGulf

Create your account and manage WhatsApp API, campaigns, inbox, automation, CRM, widgets, developer tools and business growth from one platform.

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